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C6.2 – Quality objectives and planning for ISO 9001

This policy outlines the approach to establishing, monitoring, and achieving quality objectives as required by Clause 6.2 of ISO 9001:2015. It ensures that the organisation sets measurable, relevant, and strategic quality objectives that align with its commitment to continuous improvement and customer satisfaction.

ISO 9001:2015 – Quality Objectives and Planning

Clause 6.2 of ISO 9001:2015 requires organisations to define quality objectives that are consistent with the quality policy, measurable, and relevant to the performance and effectiveness of the Quality Management System (QMS). Organisations must also determine the necessary actions, resources, responsibilities, and timelines to achieve these objectives. By implementing a structured approach to planning and tracking quality objectives, businesses can drive continuous improvement and ensure compliance with ISO 9001:2015 standards.

Quality objectives and planning to achieve them

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