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C5.1 Leadership and Commitment Policy for ISO 9001:2015
This policy outlines the approach to leadership and commitment as required by Clause 5.1 of ISO 9001:2015. It ensures that top management takes accountability for the effectiveness of the Quality Management System (QMS) and actively promotes a culture of continuous improvement and customer focus.
ISO 9001:2015 – Leadership and Commitment
Clause 5.1 of ISO 9001:2015 requires top management to demonstrate leadership and commitment to the QMS by ensuring its alignment with the organisation’s strategic direction. This includes establishing quality objectives, providing necessary resources, supporting continual improvement, and fostering a customer-focused culture. Leaders must also ensure that responsibilities are clearly defined and communicated at all levels of the organisation. By taking an active role in the QMS, top management drives engagement, enhances quality performance, and ensures sustained success.
Leadership and Commitment Policy for ISO 9001:2015
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